Shipping Address

Customer Satisfaction Commitment

At Pharmacy Plus, we are committed to ensuring customer satisfaction while maintaining compliance with pharmaceutical regulations.

Eligible Return Cases

Products may be eligible for return or replacement if:

- Wrong product was delivered

- Product is damaged upon delivery

- Product has manufacturing defects

- Product is expired upon delivery

- Order does not match the invoice

Non-Returnable Products

For safety and regulatory reasons, the following items are generally non-returnable:

- Opened medicines

- Prescription medicines

- Refrigerated products

- Personal care items after opening

- Products with damaged packaging caused by the customer

Return Request Process

1. Notify us within 48 hours of receiving the product.

2. Provide order details and supporting photos if necessary.

3. Our support team will review the request.

4. Approved returns will be processed accordingly.

Refund Policy

Approved refunds may be issued through:

- Original payment method

- Mobile Banking (bKash/Nagad/Rocket)

- Bank Transfer

- Store Credit (where applicable)

Refund processing may take 3–10 business days depending on the payment provider.

Contact Us

Pharmacy Plus

 Customer Support: +8801816060359

-- Website: www.pharmacyplusbd.com

 -- Email: hello@pharmacyplusbd.com

-- We are always committed to providing trusted healthcare services with professionalism, integrity, and care.